RB Software & Consulting, Inc., has provided consulting on library automation and technology planning to libraries since 1986.
RB Software & Consulting, Inc., has provided client libraries with a wide range of services, including assessment of initial automation and automation enhancement needs, preparation of bid specifications for an integrated library system, preparation of Request for Proposals (RFP), bid review, and vendor recommendation.
In the spring of 2002, Dr. Burgin was trained by Sandra Nelson to work with libraries using the Public Library Association's New Planning for Results planning process. In the fall of 2002, Dr. Burgin facilitated the process for the Harnett County Public Library, making it the first public library in the state to use the New Planning for Results.
Dr. Burgin has nine years of experience in public library administration, having served as Associate Director of the Forsyth County Public Library, Winston-Salem, North Carolina; Director of the Wayne County Public Library, Goldsboro, North Carolina; and Associate Director of the Onslow County Public Library, Jacksonville, North Carolina. Dr. Burgin also served as the Assistant State Librarian for Information Technology with the State Library of North Carolina from June 1999 through August 31, 2001. From 1984 through June 1999 and again since September 1, 2001, Dr. Burgin has been a member of the faculty of the School of Library and Information Science at North Carolina Central University, where he has taught courses related to management and automation in libraries and other types of organization in both the Masters of Library Science and Masters of Information Science programs.
Dr. Burgin received his B.A. from Duke University and his M.S. in L.S. and Ph.D. from the University of North Carolina. He has published over fifty articles on information retrieval, library automation, and library management. In 2003, he was named one of fifteen Distinguished Graduate Alumni in Information/Library Science by the University of North Carolina at Chapel Hill.